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Resume

Know more about me:

  • Skills & Qualifications

  • Education

  • Work Experience

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Skills & Qualifications

Technical Skills:

  • Advanced in Microsoft Office 365

Word, Excel, Access, Outlook, and PowerPoint (especially Excel)

  • Proficient in business documents writing and formatting

Letters, Memos, Reports, Itineraries, Agendas, and Minutes

  • Competent in Bookkeeping, Sage 50, and QuickBooks

  • Proficient Knowledge of Payroll Procedures & Legislation

  • Accurate in typing at 53 wpm

  • MS Teams, Basic Web Design(WIX), Adobe Acrobat Reader, ERP Software, Zoom, Google Calendar, etc.

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Communication Skills:

  • Clear and effective communication

  • Bilingual communication skills

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Soft Skills:

  • Trustworthy, productive, adaptable, team player

  • Skilled at time management with meticulous attention to details

  • Initiative-taker, self-motivator, and progressive learner

Education

2025

2023-2024

2025

Accounting & Payroll Diploma |

Burnaby Community & Continuing Education

Administrative Assistant Certificate | 

Vancouver Community College

Accounting Diploma |

Douglas College ( In Progress) 

Work Experience

2024.04-2025.01

2022.04-2023.12

2014.11-2020.01

Office Administrator
SLR Consulting, Vancouver

  • Manage incoming and outgoing shipments for timely processing

  • Handle phone calls and email correspondence professionally

  • Submit service requests on the building tenant portal

  • Organize and update office inventory to support daily operations

  • Greet visitors and prepare meeting rooms for a welcoming atmosphere

  • Arrange travel bookings and itineraries for staff as needed

  • Check, open, and distribute mail and newspapers to recipients

  • Coordinate catering for monthly meetings to ensure enjoyable events

Cashier & Customer Service
Edo Japan, Vancouver

  • Greeted 300+ customers daily and introduced menu warmly

  • Handled cash and credit card transactions accurately

  • Resolved customer complaints and issues

  • Multitasked between the Dine-in & Take-out orders 

  • Balanced cash register at the end of the shift

  • Maintained a clean and organized work area

Co-Founder & Operations Manager(E-Commerce)
CYPRIS FASHION

  • Collaborated on business decisions and strategic planning

  • Oversaw the operations of several online jewelry stores 

  • Assisted in hiring, onboarding qualified employees, and creating new hire manuals

  • Negotiated with suppliers for product quality and competitive pricing

  • Managed payroll calculations and communicated holiday announcements

  • Assisted in customer enquiries and provided advice in customer service

  • Created Q&A manuals for daily customer inquiries and other internal manuals

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