Resume
Know more about me:
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Skills & Qualifications
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Education
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Work Experience

Skills & Qualifications
Technical Skills:​
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Proficient Knowledge of Payroll Procedures & Legislation
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Competent in Full-cycle Bookkeeping, Sage 50, and QuickBooks
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Advanced in Microsoft Office 365
Word, Excel, Access, Outlook, and PowerPoint (especially Excel)
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Proficient in business documents writing and formatting
Letters, Memos, Reports, Itineraries, Agendas, and Minutes​
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Accurate in typing at 53 wpm
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MS Teams, Basic Web Design(WIX), Adobe Acrobat Reader, ERP Software, SharePoint, Zoom, Google Workspace, etc.
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Communication Skills:
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Clear and effective communication
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Bilingual communication skills
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Soft Skills:
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Trustworthy, productive, adaptable, team player
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Skilled at time management with meticulous attention to details
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Initiative-taker, self-motivator, and progressive learner
Education (In Progress)
From 2025
From 2025
PCP-Payroll Compliance Professional |
National Payroll Institue
Accounting Diploma |
Douglas College
Education (Completed)
2025
2024
2012
Accounting & Payroll Diploma |
Burnaby Community & Continuing Education
Administrative Assistant Certificate |
Vancouver Community College
Bachelor's Degree in English |
Nanyang Normal University
Work Experience
2024.04-2025.01
2022.04-2023.12
2014.11-2020.01
Office Administrator
SLR Consulting, Vancouver
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Manage incoming and outgoing shipments for timely processing
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Handle phone calls and email correspondence professionally
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Submit service requests on the building tenant portal
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Organize and update office inventory to support daily operations
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Greet visitors and prepare meeting rooms for a welcoming atmosphere
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Arrange travel bookings and itineraries for staff as needed
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Check, open, and distribute mail and newspapers to recipients
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Coordinate catering for monthly meetings to ensure enjoyable events
Cashier & Customer Service
Edo Japan, Vancouver
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Greeted 300+ customers daily and introduced menu warmly
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Handled cash and credit card transactions accurately
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Resolved customer complaints and issues
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Multitasked between the Dine-in & Take-out orders
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Balanced cash register at the end of the shift
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Maintained a clean and organized work area
Co-Founder & Operations Manager(E-Commerce)
CYPRIS FASHION
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Collaborated on business decisions and strategic planning
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Oversaw the operations of several online jewelry stores
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Negotiated with suppliers & vendors for product quality and competitive pricing
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Handled A/P and A/R, processed customer payments and supplier invoices
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Assisted in hiring, onboarding qualified employees, and creating new hire manuals
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Managed payroll processing and communicated employee benefit information
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Created Q&A manuals for daily customer inquiries and other internal manuals